Delivery Information

Delivery Information

Delivery Charges

Our delivery across UAE is free except :

1) For Items in Flash Sale category
2) For Items below AED 100

 Please ensure you read and understand the warranty of the product you buy from Trobone.


Delivery Time

Deliveries within Dubai is 2 working day. Or certain items we may deliver on the same day as well.*

Deliveries outside all other emirates within  2- 4 working days.*

Customers will be notified at the earliest possible time if there any unavoidable delays with their order.


Delivery Methods

Your products will be delivered using our own delivery fleet or with our shipping partner.


Overseas Delivery

Out of UAE orders will be dispatched to their respective destinations within 4 Working days from the order confirmation.

Risks on delivery outside UAE : Please note although we ship Items to any part of the world as per customer requests, on items shipped out of UAE, Trobone will not be responsible for any delays in customs clearance or withholding of the item as it is not under our control. The customers who order items for delivery outside UAE take full responsibility of the clearance of items from their respective destination countries. Trobone or our shipment partner will not be liable for any failures due to customs clearance of the item and hence no refund request is accepted by us on such cases.


Delivery in Kerala 

All items ordered from is normally delivered within 4 to 7 working days.

Delivery in Philippines

All Gift items ordered for Philippines is normally delivered within 2 to 4 working days.

*Trobone is not responsiblibe , if the delivery is delayed due to natural calamities , riots, strikes, unexpected holiday.In this case your item will be delivered at the next available slots


** We also offer free pick up points through our Al- Falak electronics shops. Contact our Helpdesk for more details.

** Our shipment do not cover out of delivery area marked by courier services across UAE. Contact our Helpdesk for more details.